Eryn graduated from Pennsylvania State University in 1990 with her B.S. in Health Policy and Administration with an emphasis on Business.

During her senior year at Penn State she interned for Pennsylvania National Insurance as a claims trainee.  Her training enabled her to observe and assist experienced claims adjusters both in the office and in the field.  She analyzed insurance policy contracts through extensive course work relating to homeowners, automobile and workers’ compensation and personally handled all aspects of claims, including investigation, statements and settlements.

In February 1991, Eryn was promoted to Claims Representative and was responsible for the handling of all phases of claims relating to workers’ compensation, property, general liability and automobile in the states of Tennessee and Alabama.

In April 1992, Eryn joined Brentwood Services Administrators, Inc. as an Outside Claims Representative.  In this position, she was responsible for the overall handling of claims for self-insured clients in Tennessee and Kentucky.  Eryn successfully coordinated with outside vendors to establish a quality provider network for Brentwood Services Administrators.

In July 1994, Eryn was promoted to Claim Manager responsible for handling and monitoring workers’ compensation claims.  She manages the staff of adjusters, the support staff, delegates their workload, and monitors the performance and professional growth of the staff.

Eryn was promoted to Regional Claim Manager in July 2001.  Her responsibilities were increased to include oversight and management support of  the Champaign, Illinois claims office.